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Connecting People. Creating Safety. Restoring Hope.

A safer way for individuals, families, shelters, and communities to connect, support one another, and build pathways toward stability.

A smiling shelter worker holds the door open and welcomes a man carrying a bag

What Hope for All Care does

One calm place to find help, stay connected and stay safe

Hope for All Care brings together people experiencing homelessness, the people who love them, shelters, and the wider community — with privacy and choice built in from the start.

Find shelters and services

Search shelters, meals, hygiene, health and housing help. Availability is shown as reported by the shelter, with the time and source — never as live.

Reconnect on your terms

People can choose to share that they are safe with family members they approve — and stop sharing at any time.

Report safety concerns

Hope for All Shield lets anyone report a safety concern in a shelter — anonymously if they wish.

Fund specific needs

DirectAid lets donors pay for approved essentials such as groceries or a transit pass, delivered as vouchers.

Work toward stability

Personal goals, housing application tracking and appointments help people keep their next steps in one place.

Neighbourhood support

Businesses can raise concerns about specific behaviour and request outreach support instead of calling police by default.

Who it helps

Built for everyone in the circle of support

People experiencing homelessness

Find a place to stay, report concerns, share that you are safe, and keep track of goals. You can use a nickname.

Families and loved ones

Ask to connect with someone you are worried about. They decide whether to accept and what to share.

Shelters and outreach teams

Keep listings current, review safety reports, and support residents with their consent.

Donors

Fund a specific, approved need and see how it was fulfilled — without seeing who received it.

Businesses and vendors

Report specific concerns, ask for outreach, and accept DirectAid vouchers for essentials.

Counsellors and community partners

Offer voluntary support programs and stay in touch with the people you work with, with their permission.

Family connections

How family connections work

Nobody is tracked. Nothing is shared unless the person chooses it.

  1. Step 1: A loved one sends a request

    They create a family account and send a connection request, or share a connection code directly.
  2. Step 2: The person decides

    They can accept or ignore the request. The sender only ever sees “Awaiting response”.
  3. Step 3: They choose what to share

    Each type of information is a separate switch that starts off. Any switch can be turned off later.
An older woman and a young man sit together on a garden bench, talking

Separate permissions, each one optional

  • Messages

    They can send you private messages, and you can reply.

  • "I'm Safe" updates

    They are notified when you choose to share that you are safe.

  • Shelter name

    They can see the name of the shelter you attach to an update.

  • General area

    They can see the general area you choose to share (for example, "Downtown Kitchener").

  • Support milestones

    They can see milestones you choose to share, like starting a housing application.

  • Live location

    They can see where your phone is on a map, updated in the background, until you turn this off.

Learn more about family connections

Hope for All Shield

How shelter safety reporting works

Anyone can report harassment, theft, unsafe conditions or other concerns in a shelter — with or without an account.

  • Choose to report anonymously, confidentially with your account, or as a witness.
  • You receive a reference and a follow-up code to check the status later.
  • Reports about staff go to an independent safeguarding reviewer, not the shelter.
  • Photos have location data removed — but faces and places in a photo can still identify people.
  • Reports do not dispatch emergency help. In immediate danger, call 911 where available.

Anonymity has limits: details you write can sometimes identify you. We explain this before you submit, so you can decide what to include.

DirectAid

How donations work

Donations pay for specific, approved essentials — not cash to individuals.

  1. Step 1: A need is requested and reviewed

    A person asks for help with an essential item. A caseworker or outreach worker reviews it and writes a short public summary.
  2. Step 2: A donor funds it

    Donors see only the category, amount, city and summary — never the person’s identity or private details.
  3. Step 3: A voucher is issued

    The person receives a voucher they can use at a participating vendor for that category.

Development build: payments are sandbox only.

No real money moves. Contributions are not tax-deductible and no tax receipts are issued.

Businesses

How businesses participate

Local business owners and community members talk around a meeting table

Report specific behaviour

Neighbourhood reports describe observable incidents — never assumptions about who someone is. Reports are not sent to police automatically.

Request outreach

Ask a local outreach team to check in with someone who may need support.

Accept vouchers

Verified vendors can accept DirectAid vouchers for approved categories like groceries or laundry.

Organizations

How organizations partner

A smiling team of shelter and outreach staff in matching shirts and lanyards
  • Shelters keep their listing, services and reported availability up to date.
  • Staff review safety reports for their own shelters, with clear roles and permissions.
  • Outreach agencies review assistance requests and respond to outreach requests.
  • Counsellors can offer voluntary, non-clinical support programs.
  • Organizations are verified before they can use staff tools.

Hope for All Care is in development and currently piloting with demonstration data. It is open to people and organizations anywhere in Canada.

Need help right now?

Search shelters and services, or dial 2-1-1 for community services across Ontario. In an emergency, call 911 where available.